Shipping policy
ChristmasStockings.ie domestic and European orders are dispatched with DPD using a tracked parcel service.
DPD aim to deliver all parcels on the next working day delivery from the date of collection. however,
during busy seasonal periods, their service may change to two working day delivery.
If we ship your products erroneously as a result of inaccurate, incomplete or misleading information supplied at the time of order, storage, and all other additional costs and risks shall be borne solely by you.
You will be charged for any fees we incur for address corrections when delivery is attempted and our courier service charges us for redirecting your package to the correct address.
Claims for damaged products or lost in transit should be made by you to us within a 48-hour window from your dispatch confirmation.
Once delivery confirmation indicates a package has been delivered, we do not have any responsibility regarding the security of the package.
EU and worldwide delivery, please allow up to 3 - 15 business days for delivery depending on your location and your country's customs procedures.
Outside of EU (UK/USA or other)
ChristmasStockings.ie will not be held liable for rates, the destination countries' import taxes, or any type of additional duties, surcharges or fees that your country or local postal system may charge you in addition to your shipping charge. Your government can hold your package until you pay the final part of the fee if they deem that it should be imposed on your item.