Privacy and Safety

Privacy Policy

Last updated: 11/11/2025

At ChristmasStockings.ie, your privacy matters. We are committed to protecting your personal data and being transparent about how we collect and use it. This policy explains how we handle your information when you visit our website, place an order, or interact with us in any way.

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1. Who We Are

ChristmasStockings.ie is operated by Print Addiction Limited, based in Ireland, at 45 - 46, Bridge Street, Westport, Co. Mayo, Ireland.
We are the data controller responsible for the personal data you share with us.

For any privacy-related queries, you can contact us at:
📧 hello@christmasstockings.ie

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2. Personal Data We Collect

We collect information that helps us process your orders and improve your experience, including:

• Identity & contact details: name, email address, billing/shipping address, and phone number.

• Order information: products purchased, transaction totals, and payment confirmation details (we never store full card data).

• Account details: username, passwords (encrypted), and preferences if you register an account.

• Device & usage information: IP address, browser type, and how you navigate our site — collected via cookies and analytics tools (only after you give consent).

• Communication data: messages, reviews, or competition entries.

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3. How We Use Your Data

We use your personal information to:

• Process and deliver your orders securely.

• Communicate about your purchases, deliveries, or returns.

• Provide customer service and technical support.

• Send marketing updates or special offers (only if you have opted in).

• Improve our products, website, and customer experience.

• Comply with legal, tax, and regulatory requirements.

• Detect and prevent fraud or misuse.

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4. Legal Bases for Processing

Under the EU General Data Protection Regulation (GDPR), we rely on several lawful bases to process your data:

• Contractual necessity: to fulfil and deliver your order.

• Consent: for marketing emails and non-essential cookies.

• Legitimate interests: to improve our services and protect against fraud.

• Legal obligation: to comply with accounting or regulatory duties.

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5. Sharing of Information

We share data only with trusted partners essential to operating our business:

• Shopify – our e-commerce platform and data processor.

• Payment providers – to process transactions securely (e.g., Shopify Payments, PayPal, Stripe).

• Delivery companies – to deliver your purchases.

• Email marketing or analytics providers – only when you have opted in.

These providers are bound by confidentiality and data protection obligations and process your data only as instructed by us.

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6. International Data Transfers

Because Shopify and some of our partners operate globally, your personal data may be transferred outside the European Economic Area (EEA).
When this happens, your data is protected using Standard Contractual Clauses (SCCs) approved by the European Commission.
You can read more here: Shopify Privacy Policy.

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7. Data Retention

We retain your information only as long as necessary:

• Order and transaction data: 7 years (for accounting and legal compliance).

• Customer accounts: active until you request deletion.

• Marketing subscriptions: until you unsubscribe.

• Cookies and analytics data: per your consent preferences (see Section 10).

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8. Your Data Protection Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request deletion (“right to be forgotten”).

• Restrict or object to processing.

• Request a copy of your data in a portable format.

• Withdraw consent at any time for marketing or cookies.

To exercise these rights, contact us at hello@christmasstockings.ie.
We will respond within 30 days in accordance with GDPR requirements.

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9. How to Access or Delete Your Data

We use Shopify’s GDPR tools to process data requests.
When you contact us:

• We can export a copy of all data Shopify holds on your account (access/portability).

• We can erase your data upon request, except for details we must retain by law (e.g., invoices).

Shopify automatically anonymises deleted data after 10 days.
For more details, see Shopify GDPR Information.

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10. Cookies & Tracking

Our website uses cookies to:

• Operate essential site functions (like checkout and login).

• Analyse site performance and improve functionality.

• Personalise your experience and display relevant offers (only with your consent).

When you first visit our site, you’ll see a cookie consent banner that lets you choose which types of cookies to allow.
You can update your preferences at any time in your browser settings or through the banner.

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11. Marketing Communications

We only send email marketing if you have opted in.
You can unsubscribe at any time by clicking the link in our emails or emailing hello@christmasstockings.ie.

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12. Shopify Network Intelligence (if enabled)

If we enable Shopify’s “Network Intelligence” or enhanced analytics features, anonymised usage data from our store may be shared with Shopify to help improve commerce insights and analytics.
This data is processed under EU data protection standards and Standard Contractual Clauses.
You may opt out of these features by contacting us or visiting the Shopify Privacy Portal.

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13. Security

We use secure servers, encryption (SSL), and restricted access to protect your data.
While no online service can guarantee absolute security, we take all reasonable measures to safeguard your information.

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14. Updates

We may update this Privacy Policy from time to time to reflect changes in law or our business practices.
Updates will appear on this page with a revised “last updated” date.

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15. Contact Us

If you have any questions or concerns about your data, please contact:
📧 hello@christmasstockings.ie
📍 45 - 46, Bridge Street, Westport, Co. Mayo, Ireland, F28 YW44.
or you can reach out to the Irish Data Protection Commission (DPC) at www.dataprotection.ie